6pm.com, sister company of Zappos, recently had a price glitch where every item on their site was capped at a price of $49.95–that’s right, everything. The pricing error was live on their site from midnight until 6 a.m. on 5/21.
Six hours and $1.6M in losses later, 6pm.com realized the mistake and quickly fixed it. However, the damage had already been done.
Surprisingly enough, 6pm.com decided to honor the price on their site, even if it did cost them $1.6M. How’s that for customer service?
Here’s to 6pm.com and Zappos for placing value on their customers instead of their wallets!
Monday, January 11th, 2010 at 11:50 am
After feedback from you guys, I’ve made some tweaks to the site and hope that you like them. You can now easily see the latest deals in each category, and it’s easier to ignore deals from categories that you don’t care about. If you “don’t” like what you see, click on the two drop down menus in the blue bar above the deals. Clicking on Show As “grid” will get you back to the view you’re used to. And on the Order By dropdown, you can still sort by Newest Arrivals and Most Popular, if you prefer those over the new default – Category.
Please let me know what you think about it by commenting on this post or emailing me at Jack (at) Bargain Jack(dot)com. Also, I’m thinking of killing the daily writeup to move more deals to the top of the page. If you feel strongly one way or the other about it, please let me know. It seems like most of you skip reading the commentary and go straight to the deals, but tell me if I’m wrong. Thanks to everyone who has submitted feedback.
Cheers!
Jack
Tuesday, October 27th, 2009 at 12:25 pm
This is a video that introduces the new BargainJack.com, and some of the exciting new features in our brand new deal engine!
BargainJack.com exists because your wallet doesn’t understand the depth of your love for shiny new gadgets. Exclusive deals, hand-picked price drops, unpublished sales…Jack has your back. Here’s a video we put together to highlight some of our new features and to generally share our bargain shopping joy with the world…you know, for the children. We appreciate the awesome support we’ve enjoyed during our 4-year-and-counting bargain quest. Keep the love coming and please spread the word. Again, for the children.
If you have any feedback or suggestions, or tips on hot new promotions, please contact us, either by commenting in this post or emailing us at jack@bargainjack.com. Cheers!
Jack
Wednesday, October 14th, 2009 at 11:51 pm
Our first Caption This Contest is complete, and we’ve declared a winner! Congratulations to David Perkins from Santa Ana, CA for winning! He gets a $25 gift certificate, as well as bragging rights among all his friends. What more could a man ask for?
Stay tuned for the next contest and your chance to win!
Monday, October 5th, 2009 at 7:52 am
I’m constantly looking for creative ways to bring BargainJack to the masses. The more people who visit this wasteland, the more we smile; and the more we smile, the more time we spend finding great deals and improving our content.
With that, we are looking for suggestions on great new contests for BargainJack. If you have an idea related to increasing exposure for BargainJack, or increasing activity on certain parts of the site like our forums, etc., please let us know! We love to give away free stuff, and more often than not, we can find a willing victim partner through our extensive merchant relationships to work with us on a cool prize!
6pm.com, sister company of Zappos, recently had a price glitch where every item on their site was capped at a price of $49.95–that’s right, everything. The pricing error was live on their site from midnight until 6 a.m. on 5/21.
After feedback from you guys, I’ve made some tweaks to the site and hope that you like them. You can now easily see the latest deals in each category, and it’s easier to ignore deals from categories that you don’t care about. If you “don’t” like what you see, click on the two drop down menus in the blue bar above the deals. Clicking on Show As “grid” will get you back to the view you’re used to. And on the Order By dropdown, you can still sort by Newest Arrivals and Most Popular, if you prefer those over the new default – Category.
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